The customized training offered by Community Connections of New York, Inc. (CCNY) is designed to meet the learning style, needs and preferences of our individual clients. Training sessions are available face-to-face and/or online through our Learning Management System.
Life Skills Assessment and Planning
QPR: Suicide Awareness and Prevention, Gatekeeper Training
Community Safety for Home and Community-Based Workers
Wraparound Philosophy and Practice
Overview of Mental Health Conditions
Overview of Dual Disorders (Substance Abuse and Mental Health)
Introduction to Quality Improvement
Quality Improvement Tools
Using Your Data
Program Evaluation Certificate Program (offered in conjunction with University at Buffalo School of Social Work Office of Continuing Education)
Quality Improvement Certificate Program (offered in conjunction with University at Buffalo School of Social Work Office of Continuing Education)
If you are an Erie County Children’s System of Care Service Provider (Family Voices Network Care Coordination or Vendor, SCC, or Urgent Access), please visit our client login page for registration forms, calendar of events and more.
“[Our trainer] has been extremely responsive to our requests for training. She regularly adapts the content to fit the unique training needs of our team. She is extremely understanding of staff learning styles and has creatively changed the methods of her presentations so that our staff is successful. She accommodates our schedule and delivers booster trainings in order to meet programmatic deadlines. Katie’s style allows people to feel at ease and safe to take opportunities for learning. She uses her knowledge, experiences, and sense of humor to engage all participants into the subject matter.”
Director of Care CoordinationGateway Longview
CCNY Training Team
- Sherry Conlan
- Katie Miller, MA, LMHC
Coordinator, Clinical Program Development
- John Rooney, MS, CRC
Quality Improvement Manager
- Alana Eaton, MA
Vendor Support Services
Learn how our training can help you acquire the knowledge and skills to reach your goals.