Christa Foschio-Bebak, JD, MSW is the Director of Quality Improvement with CCNY. In this role, she leads, facilitates and manages Quality Improvement projects. Christa currently works with agencies across Erie County, assisting with their quality improvement planning efforts, providing strategies to improve quality outcomes and increase direct staff participation in data-driven decision making, management with data and quality improvement implementation.
Christa graduated from the University at Buffalo School of Law and Social Work with a dual-degree, Juris Doctor and Masters in Social Work in 2001. Prior to starting at CCNY, Christa spent five years as the Child Welfare Court Improvement Project Liaison for the Family Courts in the 8th Judicial District where she implemented child welfare improvement initiatives throughout the 8 counties in Western New York. Christa has a varied background in coordinating cross system reform in child welfare that provides the perfect foundation for leading quality improvement efforts across organizations.
She has completed formal training in Quality Improvement methodology and completed Six Sigma certification offered through The Center of Industrial Effectiveness at University at Buffalo, training on Results Based Accountability offered by The Fiscal Policy Studies Institute and received certification in High Performance Teambuilding presented by University at Buffalo’s School of Social Work Office of Continuing Education. Since starting with CCNY in 2008, Christa has developed and presented at numerous seminars and conferences regarding quality improvement implementation. These include but are not limited to Quality Improvement in Action, Erie County Department of Mental Health, Buffalo, NY (2011) and We have data…now what? Building on Family Strengths: Research and Services in Support of Children and their Families, Portland Oregon (2009).