Tech Solutions Articles

We’re Hiring

CCNY is hiring an Information Systems Support

We’re looking for an IT support person interested in part-time work (30 hours/week) with the option to grow into full-time based on company growth, and staff ability. If you know how to fix computers and can figure out our network, we’re interested in you. In addition to our computers and network, we have several applications where you would provide support.

You’d answer questions like:
I forgot my password?
How do I login again?
I never got my password?
What’s my username?
Where are the reports?
I need someone to add a user?

If the questions get more complicated than that, you’ll have a development team to back you up and escalate these issues. Your role then would be to follow up with the development team to make sure their moving the issue forward.

We’re interested in people willing to learn, grow, and develop as a professional, which means you’ll learn by doing. Never heard of Spiceworks, Salesforce, etc? Fine, Google it. Meet with the IT director for weekly improvement and planning meetings. Become a master. You’ll learn.

Must have a two year Technical degree and two years relevant experience, Bachelor’s degree preferred.

CCNY is an equal opportunity employer. Reasonable accommodations may be made to enable persons with disabilities to perform essential functions. We offer excellent benefits & PTO.

Please submit a resume & explanation as to why you would be an ideal candidate for this position to We look forward to reviewing your application.

Job Description



David Monroe, MPA

Director Bio, Tech Solutions
David Monroe, MPADirector of Community and Technology Development

David Monroe, MPA
Director, Business Development and Support

David Monroe, MPA is the Director of Business Development and Support with Community Connections of New York where he is tasked to develop a strong  Information Technology infrastructure that supports Quality Improvement, Research and Evaluation, Utilization Management, and Training.  In addition he provides project leadership for those activities that develop Information Technology products to assist with clinical practice and outcomes . Prior to joining CCNY, David worked at Monroe Community College as a program advisor for Rochester AmeriCorps from 2000 – 2008. Using his previous experience as a Rochester AmeriCorps volunteer, he successfully diversified the AmeriCorps recruitment pool to include strong applicants beyond New York State. Due to the organization’s success in the area of recruitment, he was asked to present their tactics for the National Conference on Volunteering and Service (2007).

David completed his Masters degree in Public Administration in 2008  and has served on two community boards to support stronger financial stability, and valuable strategic partnerships.  Additionally, he is a Certified Grant Reviewer for the Corporation for National and Community Service and has written several successful grants as well as trained individuals on grant writing.