Resources Articles

Data Complexity, Analytics, Managed Care! OH MY!

News, Resources

readingA summary of what CCNY is reading today.

What exactly makes data complex?

“…the bigger the data, the more effort (cost) needed to query and store it. The more data sources (data tables) the more effort (cost) that is needed to prepare the data for analysis. The data complexity matrix describes data from both of these standpoints.” This white paper gives you a matrix to understand the costs that are impacting your organization’s analytics and reporting. Business Analytics and the Data Complexity Matrix – HealthPayer Intelligence

Are Managed Care contracts effective in Behavioral Health Care?

“This column presents the results of a literature review of P4P in behavioral health care. Fifteen empirical studies evaluating the outcomes of behavioral health services provided in a P4P system were identified. The limited data suggest that P4P can achieve its desired effect. More research is needed on outcomes, performance, and unintended consequences.” We haven’t found a lot of empirical data on pay-for-performance contracts on mental health care and substance abuse treatment. Can We Pay for Performance in Behavioral Health Care? – American Psychiatric Association


Find and Share Services That Support Our Veterans

News, Resources

veterans-dayIn honor of our Military Veterans, we searched for services that can support veterans in need on Arounja, a local search engine of natural supports. We found services that assist with housing, counseling, and healthcare, while others provide several forms of assistance in one location. Below is a short list of what is available. Feel free to add, or change Arounja to improve finding and sharing critical resources for our Veterans. Happy Veterans Day.

A Resource for Finding Managed Care Organizations in Your Region

News, Resources

Although authorizations for managed care start October 1st, your organizations needs to start working with the managed care companies now. In order to begin, you will need to know who to contact and how they want to establish relationships with the organizations in your community. Managed Care Technical Assistance Center of New York (MCTAC) has provided a matrix that allow you to look up by region who to speak with at each MCO about authorizations. Once you’ve begun your discussions, if you want to get updates from our website in your email, sign up for our newsletter.

Medicaid Managed Care – What Is It; How to Prepare

If you provide behavioral or physical health services for Medicaid consumers, you have probably heard about the changes to both systems. You may have even heard that you need to prepare for Medicaid Managed Care. What is managed care?

Managed Care is a term that is used to describe a health insurance plan or health care system that coordinates the provision, quality and cost of care for its enrolled members. – NY State Department of Health

What isn’t discussed is how to prepare your organization and staff for this change. What steps need to be taken? Do you have the infrastructure and right people in place to take those steps? How do you measure your achievements and outcomes? Are those the achievements and outcomes Medicaid Managed Care will find valuable?  CCNY, Inc. is here to help with an infographic describing the steps, and expectations to prepare your organization for Managed Care.


[PDF Version]

CCNY works with health and human service organizations to provide data-driven recommendations that will improve the organization. If you are interested in getting support in this process, contact us for more information.  We would be happy to help.



Integrating Social Factors into State Medicaid Programs: An Issue Brief for States

News, Resources

social determinantsManatt Health, with support by NYSHealth and Milbank Memorial Fund, has developed an issue brief reviewing laws and regulations of state Medicaid programs. It identifies opportunities to integrate social interventions into state’s “coverage, payment, and delivery models.

The four specific areas of social support services that are covered in this report are of particular interest to states—and are also areas in which Medicaid has a role. The four areas are:

  • Linkages to social service programs that can offer help with food assistance, rent, child-care costs, heating bills, and other major household expenses;
  • Stable housing provided through services that help people find and remain in homes, including assistance locating a home, making home repairs, and training in navigating relationships with landlords or other tenants;
  • Employment and job stability, including ways to help people prepare to enter the job market or to find and keep a job; and
  • Peer and community supports addressed by care coordinators who offer support and assistance in navigating the system, as well as by peer support specialists who come from a beneficiary’s community or who have had similar experiences and can offer counseling, advice, and other support.

For more, review the issue brief on the NYSHealth website. For more information about managed care reform, sent to you once a month via email, sign up for our newsletter.


Common Sense Parenting Course

FVN, News, Resources

Common Sense Parenting brings parents like you together to discuss topic such as:

  • Parents as Teachers
  • Preventing Misbehaviors
  • Encouraging Positive Behavior
  • Correcting Problem Behaviors
  • Handling Emotionally Intense Situations


Next Session starts Thursday November 5th, 2015

(Then Thursday November 12, 19, December 3, 10, and 17, 2015)

Where: Western New York Children’s Psychiatric Center Library

1010 East and West Road.

West Seneca, NY 14224

Time: 6:00pm til 8:00pm

If you are interesting in attending this 6-week series, please call to register:

Barb Pericozzi, Common Sense Parenting Consultant- (716) 677-7063

Common Sense Parenting Flyer

Service Animals and the Americans with Disabilities Act

News, Resources

Service AnimalMany individuals with disabilities are aided by service animals that are trained to work or perform tasks.The use and assistance of a service animal helps an individual with a disability to fully participate in everyday life. Many questions arise over what constitutes a “service animal”, the rights and responsibility of individuals, public accommodations and government entities. There are also questions regarding the difference between a “service animal” vs “emotional support” animal.

The US Department of Justice provides information and frequently asked questions regarding the Americans with Disabilities Act (ADA) and service animals.

Please click the following link for more information: FAQs About Service FAQs About Service Animals and the ADA


Caring and Hope= Magic Healing Power

Links, News, QI, Resources

Research has shown that the therapeutic alliance is one of the most important aspects and predictors of successful treatment. Carl Rogers, founder of

Purple_Wizard_hat_3 Person-centered therapy, alluded to the power of being present with a person: “We think we listen, but rarely do we listen with real understanding, true empathy. Yet listening, of this very special kind, is one of the most potent forces for change that I know.”

Please click the following link for an article regarding how to establish a healing relationship and inspire hope:

The Magical Healing Power of Caring and Hope in Psychotherapy