Director Bio Articles

Get to Know CCNY – Emily Rader

News, Our Staff

Knee SocksWe want you to know our staff like we know each other!  This week we asked Emily Rader, Program Analyst 7 Questions.  Here is what she has to say

What do you like to do in your spare time? Attend music shows, travel, dance/sing along to different music, read, love on my pets, watch Netflix/Amazon Prime (Orphan Black is the best show for all the nerd/sci-fi fans!!!).

What inspires you? Nature. Mountains. Travel.

Why is CCNY’s mission important to you? I believe in data-informed decision making for policy development and program improvement. I wanted to work for an organization that shared these same values and that partnered with community service agencies to best serve clients and improve the community.

Who is a hero of yours? My grandma, Janet. She always knows how to make me smile.

What’s something quirky about you? I love wearing knee-high socks that, most of the time do not match. I currently have more photos on my phone of my cats (Gaston and Colette) than I do of any one person.

What’s in your coffee? I do not drink a lot of coffee and prefer tea to coffee. The perfect tea mixture is Lipton iced tea with sweet-n-low (2 packs), or Gold Peak extra sweet tea.

I will never be seen without….. My phone.

Wanna chat with Emily, you know she’ll have her phone with her…..she can be reached via:



Get to Know CCNY – Katie Miller

News, Our Staff

We want you to know our staff like we know each other!  This week we went 5 Questions with Katie Miller, LMHC our Clinical Program Development Coordinator. See what she has to say!

Profile of Katie Miller

  1. Why are you in nonprofit work? It’s comforting to know that I might be making a difference in the lives of others, rather than just solely making a buck.
  2. What inspires you to work at CCNY?  The commitment and dedication to our clients, and the encouragement to be creative.
  3. What do you like to do in your spare time? Be at home with my family, play music and go fishing.
  4. What is something quirky about you? I can play the spoons like nobody’s business!
  5. What inspires you? Unconditional kindness and genuine regard for everyone’s individual process, personal growth, magic, jazz hands, but not mimes. 

Contact Katie at to talk about making a difference at your agency or her fear of mimes.

Martha Harlukiewicz, BS

Director Bio
Martha Harlukiewicz, MS Director of Administrative Operations

Martha Harlukiewicz, MS Director of Administrative Operations

Martha Harlukiewicz, BS is the Director of Administrative Operations at Community Connections of New York.  Martha is in charge of the day to day operations of the organization which includes Human Resources, Payroll, A/P, A/R, purchasing, & Office Management.  Martha attended SUNY Cortland where she received her BS in Health Science.  Prior to joining the CCNY team, Martha was employed at Gateway-Longview from 2007-2010 as a Human Resources Specialist.  She was in charge of recruiting, new hire orientation & served as a backup payroll administrator.
Currently, Martha is in the process of completing an online mini-MBA through the University at Buffalo.

Heidi Milch, LMSW

Director Bio
Heidi Milch, LMSW Executive Director

Heidi Milch, LMSW Executive Director

Heidi A. Milch, LMSW is the founding (and current) Executive Director of Community Connections of New York, Inc., established in 2008.  Heidi graduated with a degree in international business (concentrating in Spanish and Latin American Area Studies) from the American University in 1993 and after working in international telecommunications in Washington, DC and Miami, returned to her hometown of Buffalo in 1996 to complete a Masters in Social Work at SUNY Buffalo.

After graduate school Heidi focused her clinical social work in the area of child abuse prevention, family preservation and youth development at Catholic Charities and then as the Clinical Director of Families United from 2000-2005, a SAMHSA grant-funded community based mentoring program for pregnant and parenting teens.  From 2005-2008, Heidi was with Gateway-Longview as the Director of Program Development, and later became Vice President.  Her primary functions included the development, implementation and oversight of the agency’s performance and quality improvement program, program evaluation, community collaborations, supervision of the training department, and new program development.

Heidi has successfully completed both Green Belt and Black Belt Six Sigma Quality Improvement trainings, as well as training on Results Based Accountability offered by The Fiscal Policy Studies Institute and received certification in High Performance Teambuilding presented by University at Buffalo’s School of Social Work Office of Continuing Education. Heidi has participated as a federal grant reviewer for multiple federal agencies and has co-authored and published  peer-reviewed journal articles.  Additionally, she has presented at more than 10 national conferences regarding evaluation, quality improvement and children’s behavioral health and human services since 2008.

Christa Foschio-Bebak, JD MSW

Director Bio, QI
Christa Foschio-Bebak, JD MSWDirector of Quality Improvement

Christa Foschio-Bebak, JD MSW
Director of Quality Improvement

Christa Foschio-Bebak, JD, MSW is the Director of Quality Improvement with CCNY.  In this role, she leads, facilitates and manages Quality Improvement projects.  Christa currently works with agencies across Erie County, assisting with their quality improvement planning efforts, providing strategies to improve quality outcomes and increase direct staff participation in data-driven decision making, management with data and quality improvement implementation.
Christa graduated from the University at Buffalo School of Law and Social Work with a dual-degree, Juris Doctor and Masters in Social Work in 2001. Prior to starting at CCNY, Christa spent five years as the Child Welfare Court Improvement Project Liaison for the Family Courts in the 8th Judicial District where she implemented child welfare improvement initiatives throughout the 8 counties in Western New York. Christa has a varied background in coordinating cross system reform in child welfare that provides the perfect foundation for leading quality improvement efforts across organizations.

She has completed formal training in Quality Improvement methodology and completed Six Sigma certification offered through The Center of Industrial Effectiveness at University at Buffalo, training on Results Based Accountability offered by The Fiscal Policy Studies Institute and received certification in High Performance Teambuilding presented by University at Buffalo’s School of Social Work Office of Continuing Education. Since starting with CCNY in 2008, Christa has developed and presented at numerous seminars and conferences regarding quality improvement implementation. These include but are not limited to Quality Improvement in Action, Erie County Department of Mental Health, Buffalo, NY (2011) and We have data…now what? Building on Family Strengths: Research and Services in Support of Children and their Families, Portland Oregon (2009).

David Monroe, MPA

Director Bio, Tech Solutions
David Monroe, MPADirector of Community and Technology Development

David Monroe, MPA
Director, Business Development and Support

David Monroe, MPA is the Director of Business Development and Support with Community Connections of New York where he is tasked to develop a strong  Information Technology infrastructure that supports Quality Improvement, Research and Evaluation, Utilization Management, and Training.  In addition he provides project leadership for those activities that develop Information Technology products to assist with clinical practice and outcomes . Prior to joining CCNY, David worked at Monroe Community College as a program advisor for Rochester AmeriCorps from 2000 – 2008. Using his previous experience as a Rochester AmeriCorps volunteer, he successfully diversified the AmeriCorps recruitment pool to include strong applicants beyond New York State. Due to the organization’s success in the area of recruitment, he was asked to present their tactics for the National Conference on Volunteering and Service (2007).

David completed his Masters degree in Public Administration in 2008  and has served on two community boards to support stronger financial stability, and valuable strategic partnerships.  Additionally, he is a Certified Grant Reviewer for the Corporation for National and Community Service and has written several successful grants as well as trained individuals on grant writing.