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Visualization of Qualitative Data and Customer Feedback

Events, News

Cutomer FeedbackSometimes, data visualizations can be a lot of fun. On our customer feedback form, which we have used for several years, we asked customers to provide 5 one-word adjectives describing CCNY’s work, and turned it into a visualization based on the words used most frequently. Today is our yearly retreat where we reflect on the work we’ve done, and prepare for our future work. We will hand out magnets with this image for all staff to remind them of the great work we’ve done. If you want to do the same, get some words and head over to http://www.wordle.net/.