As a quality improvement agency, we are always analyzing our process, capacity and organizational structure to assure quality services with positive outcomes for our clients. To that end, we have done some re-organizing and new hiring so we can continue to provide highly responsive, highly effective services.

We are proud to announce John Rooney will be transitioning from being the Dual Recovery Coordinator of Erie County into a new role as Quality Improvement Manager for Children’s System of Care (CSOC) programs. In his new role, he will oversee and provide project management for all CCNY initiatives related to capacity building, reporting and quality improvement initiatives for the Erie County Children’s System of Care.

Amanda Schwach Zwirecki is now the Children’s System of Care Training and Support Manager. In her new role she will continue to provide management, support and technical assistance to the High Fidelity Wrap Vendor Network in addition to now also overseeing additional CCNY training staff slated to come on board in a few short months.

Brandi Collins has transitioned from Evaluator to Quality Improvement Coordinator. Her new role focuses on providing expert quality improvement facilitation, technical assistance and guidance to CCNY customers in Erie County, Washington, DC and New York City.

Finally, we are excited to announce two new CCNY staffers in the Data and Analytics Department. Please welcome our two new Evaluators, Caitlin Biddle, Ph.D. and Molly Ranahan, Ph.D. Caitlin Biddle received her Ph.D. in the Community Health and Health Behavior from the University at Buffalo. She has received many awards for her research in the field. Molly Ranahan received her Ph.D. in Urban and Regional Planning from the University at Buffalo. She has coordinated research and developed evaluations to improve the lives of the senior population in Erie County. Both will be designing, developing, and implementing evaluation and research for CCNY.