About Us

Ensuring better outcomes for the communities you serve.

In 2008, New Directions Youth & Family Services, Inc. and Gateway-Longview, Inc., working with local government, identified the need for an external organization to provide quality review of and management support for programs within Erie County’s Children’s System of Care.

Together, they formed Community Connections of New York, Inc. (CCNY), a nonprofit member organization which, today, provides a broad range of community based organizations, behavioral health and government agencies with the tools, services and knowledge they need to improve the lives of the people in the communities they serve. CCNY’s services include:

• Program evaluation
Training solutions
Quality improvement planning and technical assistance
• Predictive analytics
• Performance and program metrics
• Fiscal monitoring and management
Innovative tools, such as Arounja and Family First Vendor Selection System

CCNY’s experienced staff members use a team-based approach to partner with client organizations to achieve the desired goals of improving processes, increasing positive outcomes and furthering community impact.

Meet the Team
Board of Directors
Organization Directory